Creating Bundles
Bundles are a great way to increase the perceived value of a room upgrade while also creating a stronger sense of urgency for guests to book. By combining a room upgrade with complimentary benefits or credits, you can make upgrade offers more attractive and drive higher conversion rates.
Bundle Examples
A bundle can include a complimentary extras alongside a room upgrade, such as:
- Welcome cocktail voucher
- $30 laundry credit
- $50 spa discount voucher
- 1-hour meeting room credit
- Complimentary breakfast
- Late check-out
Creating a Bundle
Step 1: Create the Bundle Extra
- Navigate to Setup > Extras
- Create a new Extra Type (see: How to Create an Extra)
- Under Bundling Policy, select Only Bundled
Note:
PMS code - is not linked to your PMS and won't be posted.
Pricing - leave blank as there is no monetary value attached to it.
Step 2: Assign the Bundle to a Room Upgrade
- Navigate to Setup > Bundles
- Click Add Bundle
- Select:
- The Room Type that the bundle should be associated with
- The Extra that should be included in the bundle
- Select a Countdown Timer (Optional) to create urgency and encourage faster booking decisions
- Add in a Title and Custom Message to highlight the value of the bundled benefit. Both will be displayed to the guest.

Best Practices
- Bundle benefits that have a high perceived value but a low operational cost.
- Clearly communicate the value guests receive with the upgrade.
- Use countdown timers to increase urgency and improve conversion rates.
- Consider seasonal or promotional bundles to keep offers fresh and relevant.
