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Email Look & Feel

Customize your upsell email design by configuring colors, logos, images, CTA buttons, reservation details, highlights, and social links.

Always set up the Master Look & Feel first. Individual email templates can be overwritten individually later. 


Setup > Emails > Master Look & Feel

1-Jun-11-2026-07-20-38-8693-AM

The right side of the page displays the preview. Don’t forget to click “Save Changes” to apply and reflect your updates.

On the left side on the page, there are 9 sections on the email that you can edit. Let's break them down:
 
1. Email Background Color (default is black #000000 on white #ffffff)
 
2. Email Body
 
3. Hotel Logo and Title

 
4. Main picture: (will be displayed below the title)
 
5. Call-to-Action Button: (you can adjust the text later)
 
6. Reservation Details: (This is a text box containing the guest's booking details)
 
7. Pictures (optional): (You can add up to 2 pictures right under the CTA button and Reservation Details).
 
8. Property Highlights (optional): (You can add pictures next to text. The picture can also contain an external link.)

9. Footer and Social Links: