--- title: Guaranteed Upgrades description: A Guaranteed Upgrade allows guests to instantly confirm a room upgrade at a fixed price. --- [Skip to content](https://support.upsellguru.com/help/guaranteed-upgrades#main-content) ![USG Logo-cropped](https://support.upsellguru.com/hs-fs/hubfs/USG%20Logo-cropped.jpg?width=400&height=57&name=USG%20Logo-cropped.jpg) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - [Create a Ticket](https://share-eu1.hsforms.com/2H9mDR2qdRqmpd-arcRxZ5A2fnvvd) [Create a Ticket](https://share-eu1.hsforms.com/2H9mDR2qdRqmpd-arcRxZ5A2fnvvd) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.upsellguru.com/help?hsLang=en) 2. [Pre-Arrival](https://support.upsellguru.com/help/pre-arrival?hsLang=en) 3. [Room Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#room-setup) # Guaranteed Upgrades ## A Guaranteed Upgrade allows guests to instantly confirm a room upgrade at a fixed price ("Buy Now"). Unlike a traditional bidding upgrade, there is no approval process required by hotel. Once the guest selects the guaranteed price, the upgrade is automatically confirmed. ### How it differs from a regular (bidding) upgrade | Regular Upgrade (Bidding) | Guaranteed Upgrade | | --- | --- | | Guest submits a bid price | Guest accepts a fixed price | | Bid remains pending | Upgrade is confirmed immediately | | Hotel staff review the bid | No staff action required | | Staff accept or reject the bid | Automatically accepted | | Guest is notified of the outcome | Confirmation is instant | On the guest-facing upgrade page, Guaranteed Upgrades are displayed with a **"Guaranteed at €X"** banner and a lightning icon on the room upgrade card. ![](https://support.upsellguru.com/hs-fs/hubfs/image-png-Jun-18-2026-08-16-21-0210-AM.png?width=1454&height=623&name=image-png-Jun-18-2026-08-16-21-0210-AM.png) ### Setting Up Guaranteed Upgrades Navigate to **Setup \> Room Types**. Go all the way to the bottom, after room pictures.  ![](https://support.upsellguru.com/hs-fs/hubfs/image-png-Jun-18-2026-08-14-30-4619-AM.png?width=1386&height=669&name=image-png-Jun-18-2026-08-14-30-4619-AM.png) #### **1. Guaranteed Price Percentage** The Guaranteed Upgrade price is calculated based on the upgrade's configured minimum and maximum upgrade price. ###### Formula **Guaranteed Price =** Minimum Price + (Percentage × (Maximum Price − Minimum Price)) #### Example 1 - Minimum Upgrade Price: €100 - Maximum Upgrade Price: €200 - Guaranteed Price Percentage: 75% Calculation: €100 + (75% × (€200 − €100)) **Guaranteed Price = €175** #### Example 2 - Minimum Upgrade Price: €30 - Maximum Upgrade Price: €60 - Guaranteed Price Percentage: 50% Calculation: €30 + (50% × (€60 − €30)) **Guaranteed Price = €45**   ### 2. Availability Thresholds (Optional) Availability thresholds control when a Guaranteed Upgrade is offered to guests. This helps protect inventory by ensuring that Guaranteed Upgrades are only available when sufficient rooms remain available for the stay. You can configure either: - A **percentage-based threshold**, or - An **absolute room threshold** #### Percentage-Based Threshold The upgrade will only be offered if the number of available rooms is greater than or equal to the configured percentage of the room type's inventory. > **Note:** To use a percentage threshold, the room type must have its total inventory configured in the system. #### Example - Superior Room inventory: 20 rooms - Threshold: 10% Calculation: 20 × 10% = 2 rooms The Guaranteed Upgrade will only be available while at least **2 Superior Rooms** remain available for the stay. #### Absolute Room Threshold The upgrade will only be offered if the number of available rooms is greater than or equal to the configured room count. #### Example - Threshold: 5 rooms The Guaranteed Upgrade will only be available while at least **5 rooms** remain available for the stay. ### How It Works for Guests 1. Guest views available room upgrades. 2. A room upgrade with a Guaranteed Upgrade offer displays a **"Guaranteed at €X"** banner. 3. Guest selects the offer and accepts the fixed upgrade price. 4. The upgrade is automatically confirmed. 5. No approval or action from hotel staff is required. ### Benefits of Guaranteed Upgrades - Increase upgrade conversion by providing an instant purchase option. - Generate additional upgrade revenue from guests willing to confirm immediately. - Protect inventory through configurable availability thresholds. - Complement existing bidding upgrades by offering guests multiple ways to upgrade. - [Pre-Arrival](https://support.upsellguru.com/help/pre-arrival?hsLang=en#main-content) - [Daily Management](https://support.upsellguru.com/help/pre-arrival?hsLang=en#daily-management) - [Room Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#room-setup) - [Extras Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#extras-setup) - [Email Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#email-setup) - [On-Arrival](https://support.upsellguru.com/help/on-arrival?hsLang=en) - [In-Stay & Reg Card](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#main-content) - [In-Stay](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#in-stay) - [Registration Card](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#registration-card) - [Integrations](https://support.upsellguru.com/help/integrations?hsLang=en#main-content) - [Opera](https://support.upsellguru.com/help/integrations?hsLang=en#opera) - [RMS](https://support.upsellguru.com/help/integrations?hsLang=en#rms) - [Protel](https://support.upsellguru.com/help/integrations?hsLang=en#protel) - [Guestline](https://support.upsellguru.com/help/integrations?hsLang=en#guestline) - [OTA Integrations](https://support.upsellguru.com/help/integrations?hsLang=en#ota-integrations) - [Reports](https://support.upsellguru.com/help/reports?hsLang=en) - [General](https://support.upsellguru.com/help/general?hsLang=en) - [System Health Check](https://support.upsellguru.com/help/system-health-check?hsLang=en#main-content) - [Setup](https://support.upsellguru.com/help/system-health-check?hsLang=en#setup) - [Integration](https://support.upsellguru.com/help/system-health-check?hsLang=en#integration) - [Emails](https://support.upsellguru.com/help/system-health-check?hsLang=en#emails) - [On-Arrival Program](https://support.upsellguru.com/help/system-health-check?hsLang=en#on-arrival-program) - Home - Products - Pricing - Blog - Company [mailto:support@upsellguru.com](mailto:support@upsellguru.com) Copyright © 2026, upsellguru.com