Heath Check: Early Check-In or Late-Check-Out Not Offered

Description: Early Check-In and Late Check-Out are recommended extras that are currently not utilized by your property on the UpsellGuru Platform.

Importance: Offering Early Check-In and Late Check-Out options provides numerous benefits:

• Increased Revenue and Profitability: These options often have high profit margins relative to their operational cost, significantly boosting revenue from room bookings.

• Enhanced Guest Satisfaction: Guests appreciate the flexibility and convenience of early check-in and late check-out, especially if they have early morning or late evening flights or want to maximize their stay.

• Competitive Advantage: Providing these options can differentiate your hotel from competitors, contributing to higher occupancy rates and customer loyalty.

• Flexibility with Availability: Setting these options as "on request" allows you to manage availability based on occupancy levels and operational capacity, optimizing room turnover.

• Upselling Opportunities: These options are popular upsells in the hospitality industry, increasing average revenue per guest with minimal additional cost.

How to Fix:

1. Go to Extras Setup in the Platform:

• Access the UpsellGuru Platform.

• Navigate to Setup > Extras Setup.

2. Add the Extras from the Library:

• Browse the Extras Library within the platform.

• Select and add the Early Check-In and Late Check-Out options to your list of available extras.

3. Adjust Pricing and Description:

• Set the pricing for Early Check-In and Late Check-Out based on your desired profit margins and market standards.

• Update the description to mention your regular check-in and check-out times, providing clarity to guests.

• If needed, upload an appropriate picture to enhance the visual appeal of these extras.