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Restrictions for Extras

Control which guests see extras by setting restrictions for rate plans, room types, stay details, availability and booking conditions.

Info
 
Setup > Extra Types > Restrictions
 
It is important to personalize and customize which Extras to display depending on your guest type. Try to offer only Extras that apply to them.
Idea
In the page you can target to which guests you want to display the selected Extra. Here are the options:
 
 

1. Exclude by Rate Plan, Market Segment, Reservation Source & Membership Levels

  1. You can either include or exclude Rate Plans, Market Segments or Reservation Source (AND Combination)
  2. Use this feature if a certain Extra is already included in some rates
  3. Example: Breakfast is included in Rate Plans PROMO1, CORP2 and all rate plans ending with BB. 
 
 
Add asterisks  * at the beginning or end of the code to include/exclude all codes beginning or ending with it.
If the rate code is situated at the middle, add 2 asterisks before and after the code.
Beginning: CORP* will exclude CORP-A, CORP-B and CORP-C.
Ending: *CORP will exclude A-CORP, B-CORP and C-CORP.
Middle: *CORP* will exclude A-CORP-A, B-CORP-B and C-CORP-C.
 

2. Exclude by other stay details

Pax Restrictions: This will only be offered if number of guests in the reservation is met.
 
Room Types: Extra will just be offered if guest booked any of the selected room types.
 
 
 
Advanced Purchase: Select a cut-off time and/or day. For example: Extra must be booked at least 1 day prior to arrival.
 
 
Length of Stay: Set a minimum and maximum length of stay the guest needs to stay in your hotel to be offered specific extra. 
 
 
Days of the week:  Offer extras only if guest is either (1) checking-in, (2) Checking-out or (3) Staying on selected days of the week.  
 
 
 
Date Restrictions: Make Extra always available or just on certain date periods. 
 


3. Exclude by availability

Inventory Constraints: Set the availability for the extra to be either: Always Available, Daily Manual Limit, Daily API Limit (Supported only by RMS). 
 
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