---
title: "Health Check: Limited Number of Room Upgrades Offered"
description: Increase room upgrade opportunities by expanding upgrade options, reviewing availability settings and optimizing upsell coverage.
---

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# Health Check: Limited Number of Room Upgrades Offered

## Increase room upgrade opportunities by expanding upgrade options, reviewing availability settings and optimizing upsell coverage.

### **Severity: Medium**

**Description:** Room upgrades are currently being offered to less than 30% of the guests through email.

**Importance:** Room upgrades are among the most profitable upsells for a hotel. Not offering this option to the majority of your guests represents a significant missed revenue opportunity. By increasing the number of guests who are presented with room upgrade options, you can maximize your upselling potential and enhance overall profitability.

### **How to Fix:**

1. **Offer a Wide Range of Room Upsell Options:**
2. Navigate to **Room Setup \> Upgrade Prices Summary** in the UpsellGuru Platform.
3. Ensure a diverse selection of room upgrade options is available to cater to different guest preferences.
4. **Review Availability Thresholds:**
5. Go to **Room Setup \> Availability Setup**.
6. Adjust the availability thresholds to ensure that room upgrades are offered more frequently, considering factors such as occupancy rates and room type availability.
7. **Verify Room Type Availability:**
8. Check if room type availability is being accurately received by the system.
9. Navigate to **Interfaces \> Rooms Availability** to confirm that the availability data is up-to-date and correctly mapped.
10. **Consult with Customer Support:**
11. If you’re unsure how to optimize room upgrade offerings, contact our Customer Support team for personalized advice and guidance on improving your upselling strategy.

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