---
title: Reports & Dashboards
description: Monitor revenue, upsell performance and reservation trends with dashboards and reports designed for strategic, operational and analytical insights.
---

[Skip to content](https://support.upsellguru.com/help/portal/en/kb/articles/reports-dashboards#main-content)

![USG Logo-cropped](https://support.upsellguru.com/hs-fs/hubfs/USG%20Logo-cropped.jpg?width=400&height=57&name=USG%20Logo-cropped.jpg)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- [Create a Ticket](https://share-eu1.hsforms.com/2H9mDR2qdRqmpd-arcRxZ5A2fnvvd)

[Create a Ticket](https://share-eu1.hsforms.com/2H9mDR2qdRqmpd-arcRxZ5A2fnvvd)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.upsellguru.com/help?hsLang=en)
2. [Reports](https://support.upsellguru.com/help/reports?hsLang=en)

# Reports & Dashboards

## Monitor revenue, upsell performance and reservation trends with dashboards and reports designed for strategic, operational and analytical insights.

Our system provides several dashboards and reports to help you track performance, monitor operations, and analyze reservation data. Here's a breakdown of what's available and how to use each one.

---

### 📈 Strategic Dashboard

**Purpose:**  
Get a high-level overview of your upsell program's overall performance.

**What you'll see:**

- Total Revenue & ROI
- Revenue per Program
- Revenue over time
- Revenue trends

**Best for:**  
General managers, directors, and anyone reviewing strategic KPIs.

---

⚙️ Operational Dashboard

**Purpose:**  
Manage daily operations and see real-time upsell activity.

**What you'll see:**

- Today’s upgrades and extras
- Upcoming check-ins with upsells
- Pending approvals
- Status per reservation

**Best for:**  
Revenue, Reservations or Operations managers who need to act on upsell requests daily.

---

### 📃 Performance Summary

**Purpose:**  
Download a compact monthly overview of your property's performance.

**What you'll see:**

- Summary metrics per upsell type
- Monthly revenue totals
- Room upgrade acceptance rates
- Extra performance

**Best for:**  
Monthly reporting and presentations.

---

### 📊 Performance Report

**Purpose:**  
Dive deeper into performance metrics across custom time periods.

**What you'll see:**

- Filters by date range and Program
- Pre-Arrival: Detailed metrics on Email performance, rooms & extras performance, revenue and segmentation performance.
- On-Arrival: Detailed metrics on Agent performance, rooms & extras performance, revenue and segmentation performance.
- For more details: Performance Report

**Best for:**  
Analytical insights, optimization, and comparing results across different periods.

---

### 🔍 Reservations Analysis

**Purpose:**  
Analyze hotel's Reservation metrics and their upsell performance. 

**What you'll see:**

- LOS & Lead Time analysis
- Booked room type analysis
- Segmentation analysis (Reservation source, Rate code & Market segment)

**Best for:**  
Analytical insights & optimization.

- [Pre-Arrival](https://support.upsellguru.com/help/pre-arrival?hsLang=en#main-content)

    - [Daily Management](https://support.upsellguru.com/help/pre-arrival?hsLang=en#daily-management)
    - [Room Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#room-setup)
    - [Extras Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#extras-setup)
    - [Email Setup](https://support.upsellguru.com/help/pre-arrival?hsLang=en#email-setup)
- [On-Arrival](https://support.upsellguru.com/help/on-arrival?hsLang=en)
- [In-Stay & Reg Card](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#main-content)

    - [In-Stay](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#in-stay)
    - [Registration Card](https://support.upsellguru.com/help/in-stay-reg-card?hsLang=en#registration-card)
- [Integrations](https://support.upsellguru.com/help/integrations?hsLang=en#main-content)

    - [Opera](https://support.upsellguru.com/help/integrations?hsLang=en#opera)
    - [RMS](https://support.upsellguru.com/help/integrations?hsLang=en#rms)
    - [Protel](https://support.upsellguru.com/help/integrations?hsLang=en#protel)
    - [Guestline](https://support.upsellguru.com/help/integrations?hsLang=en#guestline)
    - [OTA Integrations](https://support.upsellguru.com/help/integrations?hsLang=en#ota-integrations)
- [Reports](https://support.upsellguru.com/help/reports?hsLang=en)
- [General](https://support.upsellguru.com/help/general?hsLang=en)
- [System Health Check](https://support.upsellguru.com/help/system-health-check?hsLang=en#main-content)

    - [Setup](https://support.upsellguru.com/help/system-health-check?hsLang=en#setup)
    - [Integration](https://support.upsellguru.com/help/system-health-check?hsLang=en#integration)
    - [Emails](https://support.upsellguru.com/help/system-health-check?hsLang=en#emails)
    - [On-Arrival Program](https://support.upsellguru.com/help/system-health-check?hsLang=en#on-arrival-program)

- Home
- Products
- Pricing
- Blog
- Company

[mailto:support@upsellguru.com](mailto:support@upsellguru.com) <https://www.linkedin.com/company/7940824>

Copyright © 2026, upsellguru.com