Reports & Dashboards
Monitor revenue, upsell performance and reservation trends with dashboards and reports designed for strategic, operational and analytical insights.
Our system provides several dashboards and reports to help you track performance, monitor operations, and analyze reservation data. Here's a breakdown of what's available and how to use each one.
📈 Strategic Dashboard
Purpose:
Get a high-level overview of your upsell program's overall performance.
What you'll see:
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Total Revenue & ROI
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Revenue per Program
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Revenue over time
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Revenue trends
Best for:
General managers, directors, and anyone reviewing strategic KPIs.
⚙️ Operational Dashboard
Purpose:
Manage daily operations and see real-time upsell activity.
What you'll see:
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Today’s upgrades and extras
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Upcoming check-ins with upsells
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Pending approvals
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Status per reservation
Best for:
Revenue, Reservations or Operations managers who need to act on upsell requests daily.
📃 Performance Summary
Purpose:
Download a compact monthly overview of your property's performance.
What you'll see:
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Summary metrics per upsell type
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Monthly revenue totals
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Room upgrade acceptance rates
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Extra performance
Best for:
Monthly reporting and presentations.
📊 Performance Report
Purpose:
Dive deeper into performance metrics across custom time periods.
What you'll see:
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Filters by date range and Program
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Pre-Arrival: Detailed metrics on Email performance, rooms & extras performance, revenue and segmentation performance.
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On-Arrival: Detailed metrics on Agent performance, rooms & extras performance, revenue and segmentation performance.
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For more details: Performance Report
Best for:
Analytical insights, optimization, and comparing results across different periods.
🔍 Reservations Analysis
Purpose:
Analyze hotel's Reservation metrics and their upsell performance.
What you'll see:
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LOS & Lead Time analysis
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Booked room type analysis
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Segmentation analysis (Reservation source, Rate code & Market segment)
Best for:
Analytical insights & optimization.